Helpdesk Specialist Fort Irwin CA

interested in knowing how I get these opportunities:
https://securitycompliance.thinkific.com

#helpdesk

Interested in the job:

Title: Helpdesk Specialist
Location: Fort Irwin, CA

Clearance: Secret (Willing to process for Top Secret)

Willing to take Windows Cert

Duties

Diagnosing and resolving problems in response to customer reported incidents.
Researching, evaluating, and providing feedback on problematic trends and patterns in customer support requirements.
Developing and maintaining problem tracking and resolution databases.
Installing, configuring, troubleshooting, and maintaining customer hardware and software.
Managing customer service requirements in Remedy.
Developing customer support policies, procedures, and standards.
Please see if you could share the following information:
Rate Expectations:

Current Location:

Willing to relocate:

Availability to start:
Best time to reach:

Clearance(Active/Inactive):

Certification (Active/Inactive):

If interested please contact at 703-687-6627 Ext:295, in case I miss you call please text at (571) 494-8182 or send an email at jennifers@etalentnetwork.com with your availability and I will surely call you back.